Michelle Mueller joined Capital Services in April 2001. She provides strategy and leadership for various aspects of the business including financial reporting, analysis and controls; budgeting and forecasting; product marketing and development; and technology. She has over 25 years of experience in leadership roles and over 35 years of accounting experience. Michelle is a Certified Public Accountant and graduated from the University of South Dakota with a Bachelor of Science in Business Administration with an emphasis in Accounting. She is a Board member on the Board of Directors for Capital Services and the subsidiary Boards.

Sherry Tunender has been Senior Vice President of Compliance since 2011.  Her responsibilities include oversight of the legal, compliance, audit, regulatory affairs, security risk, and internal control areas of the company.  Sherry’s role at Capital Services is multi-faceted and backed by over 40 years of experience in the credit card industry. She is a Certified Regulatory Compliance Manager and serves as a compliance officer for Capital’s affiliate banks. She serves on the Boards of Directors for Capital Services, Capital Enhancement Services, and Capital Preferred Credit.  She also serves as the President of our affiliate, Capital Enhancement Services.

Jeff Derner was part of the original Capital Services team from 1999-2005 and rejoined Capital Services in 2012. He is responsible for overseeing our customer contact centers including customer service, collections, agency management, mail operations, fraud, and correspondence. Jeff also manages the facilities department for our Sioux Falls and Brookings sites. He has over 25 years of experience in the financial services industry plus experience as a small business owner.

Jane Moore joined Capital Services in January 2005. She provides leadership and strategy for all Human Resources and Learning & Development activities including talent acquisition, employee relations and engagement, performance management, compensation and benefits, leadership and management training, occupational health, employment law, and regulation compliance. Jane has over 25 years of experience overseeing the delivery of human resource services. Jane received her Juris Doctorate and Bachelor of Science in Finance from the University of Nebraska-Lincoln.

Troy joined the Capital Services team in December 2020 as the Director of Information Security. In his current role, he manages the technology teams comprised of Information Security, Data Solutions, Software Development, Information Technology, and Project Management. He has over 30 years of experience deploying technology solutions in the financial services industry and has held key leadership positions in banking and fintech. He holds a degree in computer science and several industry certifications.

Kerry Motl joined Capital Services in October 2000. He is currently responsible for leading the centralization of the internal control function throughout the company and maintaining and fostering strategic relationships with Capital Services’ affiliate card portfolio clients.  Kerry has over 30 years of experience in the credit card/financial industry. He received his Bachelor of Science degree in Finance at Minnesota State University Mankato, earning Magna Cum Laude honors.

Vonnie Barnett joined Capital Services in 2010, and was named Vice President, Product Marketing and Development in 2020. In this role, she leads the business to business and business to consumer marketing activities. In addition to her prior financial services experience, Vonnie held marketing or administrative positions for mining, manufacturing, vending, and non-profit organizations. She received her Bachelor of Science degree in Business Administration from Northern State University.

Ryan Burton joined Capital Services in 2011 as a Statistician Intern and became a Graduate Fellow while receiving his Master’s Degree in Statistics from South Dakota State University. He then moved on as a Data Scientist and Analytics Director before his current role as Vice President of Analytics. He leads the Portfolio Analytics and Risk Department responsible for managing analytical applications throughout the company through reporting, modeling, and strategy development. 

Steven Mandsager joined Capital Services in 2007 as a Finance Analyst. During 2011 – 2019, he transitioned into Management and Director roles, leading up to his current role as VP of Finance in 2022. Steve received his bachelor degree from Augustana University in Business Administration and his MBA from University of MN - Carlson School of Management. Steve brings over 20 years of finance and industry-related experience to Capital and oversees the Finance team. He serves as a Portfolio Committee member within the organization. During Steve’s tenure at Capital, he introduced several initiatives offering visibility into credit card performance, long-term value, and successful credit pricing opportunities.