White Papers

Turning Data into Action Receivables: On or Off the Books? Acquiring Profitable Customers Vintage Analysis

Turning Data into Action

How Credit Card Programs Can Benefit from the World of Big Data

Scientists tell us that enough sunlight falls on the Earth’s surface every hour to meet world energy demand for an entire year. But all that sunlight does little good from a power-producing standpoint if we can’t harness it and convert it to usable energy.

Receivables: On or Off the Books?

Credit cards are a must-have feature for most consumers. While few customers select a bank based on the credit card they offer, most customers expect to be able to obtain a credit card from their bank or credit union. It is ultimately the service an institution offers that will distinguish it from its competitors.

Acquiring Profitable Customers

Targeting the right customer is an important process in developing a credit card portfolio. When acquiring accounts to build or maintain a portfolio, it is important to get them at the right price. Credit scoring models are an essential component of this process.

Vintage Analysis

Vintage analysis is a tool that allows for performance comparisons between portfolio segments. Data is grouped into segments based on the origination month (a vintage), and can be formatted in a triangular fashion with vintage and age (months on books) as the two axes.

Press Releases

Capital Services Groundbreaking Capital Services Plans for New East-Side Headquarters

Capital Services Achieves Substantial Growth in 2016, Meeting New Market Challenges

Capital Services recorded another year of solid growth in 2016, again delivering strong-performing card assets for its financial institution clients while addressing emerging market pressures in the card industry. Serviced accounts were up more than 17 percent in 2016 over 2015, with the company surpassing the milestone of 800,000 accounts managed.

Capital Services Data Scientist to Speak at Fico World

Capital Services' Chief Data Scientist, Alfred Furth, will be a featured panel speaker at FICO World, April 26-29 in Washington, D.C. Furth will share best practices for the evaluation and adoption of FICO Score 9, and describe how Capital Services uses scorecards, prediction tools, and analytics to effectively manage the risk of its clients' credit card portfolios. The Best Practices, FICO Score 9 Evaluation and Adoption session will be Wednesday, April 27, at 11:30 a.m.

Capital Services Groundbreaking

The groundbreaking ceremony for Capital Services’ new Sioux Falls facility was held on November 19, 2019. The 48,000-square-foot building will be located in the Dawley Farm Village development. Chuck Hendrickson, Capital President and CEO thanked ownership and the Capital Board of Directors for their support of the new building.

Capital Services Plans for New East-Side Headquarters

Capital Services will move to a new office in the Dawley Farm Village development. The business, which provides origination, management and servicing of national credit card programs in partnership with client banks, started in 1998 and has offices in Sioux Falls and Brookings.

Sioux Falls, South Dakota October 24, 2019

Capital Services will move to a new office in the Dawley Farm Village development.

The business, which provides origination, management and servicing of national credit card programs in partnership with client banks, started in 1998 and has offices in Sioux Falls and Brookings.

The new location will be a two-story, 48,000-square-foot building on 7.7 acres the business purchased from the Dawley family south of 18th Street.

East Side Headquarters

"As a part of our future planning, we've been evaluating our long-term growth and changing workplace needs in addition to where our employees live and the amenities that are important to them," president and CEO Chuck Hendrickson said.

"We've looked at a number of properties and found Dawley Farms to be a good fit."

The building will be larger than the current 36,000-square-foot office at 500 E. 60th St. N. Capital Services has about 220 employees in Sioux Falls and Brookings, with the majority in Sioux Falls. The new building "is designed to meet long-term growth objectives," Hendrickson said.

In considering locations, the company looked at where employees live, he added.

"A significant amount of them live east of I-29,” he said. “Amenities for our employees was another big consideration, and the Dawley Farms area offers a variety of access for eating, shopping, the bike trail and more."

East Side Headquarters

Bringing that many employees is a bonus for Dawley Farms, too, said Raquel Blount of Lloyd Cos., who represents the property.

"It just brings an additional level of activity that benefits everyone in the development," she said. "We're really excited that Capital Services has chosen to come to Dawley Farms and know the employees will enjoy being close to so many places to shop, eat, and access services."

The building is being designed by TSP and built by Lloyd Cos.

"Our current plan is to get footings in before frost and continue building through the winter," Hendrickson said.

The hope is to move in the last quarter of 2020.

Source: siouxfalls.business/capital-services-plans-for-new-east-side-headquarters

About Capital Services, Inc.

Capital Services, Inc. is a leading servicer of Mastercard and Visa accounts for financial and non-financial institutions nationwide. The company services more than 95 client credit card portfolios. Capital provides account acquisition services, underwriting strategies, marketing, customer service, collections, and portfolio management services. It was established in 1998 and is headquartered in Sioux Falls, South Dakota. For more information about Capital, call 605.782.3300